SHIPPING, RETURNS & REFUND POLICY
Anadeekala: Shipping, Return, Exchange, Refund and Cancellation Policy
At Anadeekala, every saree is thoughtfully crafted and carefully packed. Please review our shipping, return, exchange, refund, and cancellation policies before placing your order.
Shipping and delivery
Orders are processed within 1-3 business days. Estimated delivery timelines are:
- Within India: 3-7 business days
- International orders: 7-15 business days, depending on the destination
Delivery timelines are estimates and may vary during festivals, sales, or unforeseen circumstances.
Order tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS to follow your shipment’s progress.
Handcrafted variations
Our sarees are handcrafted and handblock printed. Minor variations in colour, print, and texture are a natural part of the process and contribute to the individuality of each piece. These variations are not considered defects.
Returns
We accept returns if the product arrives damaged in transit, you receive an incorrect item, or you simply do not like the product.
To request a return, please contact us within 48 hours of delivery and provide clear photographs of the product and its packaging so we can review your request.
- If the return is due to damage or an incorrect item, we will bear the return shipping cost.
- If the return is because you did not like the product, postage charges will be deducted from your refund. The product must be unused, unwashed and in its original condition and packaging.
Exchanges
Products may be exchanged within 7 days of delivery, subject to approval and the availability of the requested replacement.
Non-returnable items
The following items are not eligible for return:
- Customized or personalized products
- Products purchased during special sales or clearance events
- Products that have been used, washed, or damaged after delivery
Refunds
Once your return has been approved and the returned product has been received, your refund will be processed to the original payment method within 5-7 business days. For returns made because the product was not to your liking, postage charges will be deducted from the refund amount.
Cancellations
Orders may be cancelled within 12 hours of being placed, provided they have not been dispatched. Cancellation requests cannot be accepted once an order has been shipped.
Contact us
For assistance with your order or questions about these policies, please contact:
Anadeekala
Email: anadeekalaa@gmail.com
Phone: +91 9049766369
Contact person: Vaishali Udmale
Website: www.anadeekala.com